Help & Support

Engineering Support

Support provided by our Instrument Engineers

  • Spare Part Enquiries
  • Warranty Issues
  • Instrument Failures
  • Software Installation Issues
  • Certificate of Calibration Questions

Applications Support

Support Provided by Material Technologists

  • How to use instruments and Test Materials
  • Questions regarding Standards and Test Methods
  • Instrument suitability
  • Interpretation of test results
  • Operator's Guides
  • Material Safety Data Sheets
  • Problems which need testing solutions

Other Queries

Support provided by our Sales & Support Team

  • Sales enquiries
  • Customer service issues
  • Other requests